Radial's role as a third-party logistics (3PL) provider, specializing in e-commerce fulfillment for brands, particularly in apparel and health/beauty.
Today we speak with with Tom Schmitt CEO of Radial.
The discussion centers on Radial's role as a third-party logistics (3PL) provider, specializing in e-commerce fulfillment for brands, particularly in apparel and health/beauty. Schmidt details the company's services, including warehousing, picking, packing, and value-added services like embroidery, emphasizing their North American distribution center network and their ability to integrate with customer systems.
A significant focus is placed on how Radial uses technology, including automation and AI, to optimize processes for speed, accuracy, and efficiency, and how they are adapting to new market demands like smaller businesses, new industry verticals, and faster implementation times, as highlighted by their "fast track" product. The interview also touches on the importance of communication, sustainability efforts, and managing customer expectations in the complex world of logistics.
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