In this interview I spoke with Corrine Allen COO of Goodwill of Orange County about her experience growing and leading an omni-channel retail organization with over 20 locations, online and 2000 employees.
Goodwill Industries International has 164 chapters and the Orange County, CA chapter is one of the largest as well as being the leading online commerce player with shopgoodwill.com. Corrine has been with the OC chapter sine the late 90's and has been instrumental in driving the growth and now runs the entire operation as the COO, reporting to the Board.