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How Design Thinking merges with creating retail experiences that work! Interview with Infor's Hook&Loop Head of Experience Nunzio Esposito



Listen to the great conversation with Nunzio Esposito, head of experience at Hook&Loop, a design agency inside Infor.


How Design Thinking merges with creating retail experiences that work! Interview with Infor's Hook&Loop Head of Experience Nunzio Esposito

 

Having owned his own design agency before joining Infor and Hook&Loop, Nunzio has had extensive experience helping clients create experiences that work for the current generation of consumers.

Listen to this fascinating conversation as we discuss topics including:

- The right corporate structure to seat design at the corporate leadership table.

- How retail is changing from the engagement models to delivery and every piece of the supply chain.

- Relationship of the Brand, Ambassadors and Customers and the new engagement models.

- Why do people buy from a retailer in 2017?

- What is the mindset transformation needed for retailers to stay relevant in 2020.

- Who gets it from the big retailers.

- Applying the fail fast methodology to retail.

 

Find more information about Hook&Loop and Nunzio.

 

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