The Future Of Fashion <b>Retail</b> Is Already Here: Will You Adapt? | RetailTechPodcast

The Future Of Fashion Retail Is Already Here: Will You Adapt?

It involves a combination of customers, retail and e-commerce. Here are three ways you, too, can create more meaningful experiences in your retail shop. Turn your in-person returns into a customer experience opportunity. Now, think of a way to maximize the experience for your customers. Have you thought about where you make customers go within your store to return items? If you look at where Amazon installs its pickup and return stations, you will notice they are by the end of the stores. Could you better utilize your floor plan to help customers discover more that your store has to offer? If you have room to expand, launch a mini nail salon next to the area where customers must go to return items. Thinking through the return experience can help you to deliver more value to your customers so that they enjoy the time they spend at your location. Read more