News

Minimum wages are rising. Pay for experienced retail workers is not.

Collins, a 65-year-old maintenance worker at a Dallas store, joined the company when the starting hourly wage was $8. Over the years, Walmart has steadily raised that rate, in part to attract workers in a tightening labor market. Economists say those gains have not translated to higher wages among...


The Start-Ups Behind New York's Retail Reawakening

Start-ups and pop-ups are filling storefronts abandoned by struggling chains, taking advantage of plunging rents and landlords desperate to fill long-vacant spaces....


Retail Returns Specialist Optoro Raises $75 Million in New Funding

Some retailers have developed their own processes for accepting returns. Amazon.com Inc. allows customers to return items purchased online at any ......


Meet the Retired Furniture Maker Fighting for Climate Justice—and Coal Miners' Future—in West ...

Jim Probst's house and adjacent furniture shop are in Hamlin, a town in Lincoln County, West Virginia. For the past five years, Probst has dedicated himself to building a climate movement focused on transitioning West Virginia away from its fossil fuel-centered economy. A furniture maker for most of his...


Think Tank: Retailers Push Creativity Through New Store Openings

Physical retail is a vital part of our economy and our communities, so it isn't surprising that we continue to see thousands of new physical store openings each year across multiple retail categories. To serve shoppers and their evolving tastes, these stores cannot simply be duplicates of existing locations....


Serverless, Inc. lands $10 M Series A to build serverless developers platform

Serverless, Inc came to the serverless game early, creating an open source framework for developers back in 2015. Today, they want to build on that earlier product to give developers more control over deployment and delivery of serverless applications. The company also announced the release of the Serverless Platform,...


Interview with Goodwill Industries International Director of online and mobile on managing an omni-channel retail experience with a purpose.

In this interview I sepak with Adam Stiska Director of Mobile and Digital Strategies at Goodwill Industries International on managing a multi-stakeholder commerce and online technology strategy. One of the hidden gems in retail is the "Thrift" sector where the dynamics of sourcing, inventory management and discovery are fundamentally...


Experian developing voice tech for a retail world with fewer keyboards

The idea is consumers can use voice devices such as Amazon Echo or Google Home, either at home for e-commerce or in a store to apply for credit or make payments. "We have linked the voice devices to a display," said Eric Haller, executive vice president and global head...


Yext Begins Submitting Local Business Listings to Amazon Alexa

Yext has integrated with Amazon's digital assistant, Alexa, giving it the ability to deliver local business listings to users. Alexa will now be able to surface information about business locations, contact information, hours of operation, and more. With data from Yext being submitted directly by the business itself, business...


Amazon starts canceling free Echo Spot orders

The company provided TechCrunch the following note, which is going out to everyone who purchased a device during that window. Due to a technical error, the price of the Echo Spot that you purchased on July 29, 2018 was incorrectly listed. Because of this error, we are unable to...


Food Retail Execs See Amazon as Biggest Disruptor: Survey

A survey of more than 200 food retail executives has found that seven in 10 believe that if grocery stores don't modernize, more consumers will find other ways to purchase food - most likely from the likes of Amazon, which they view as the biggest threat to traditional grocers....


A Chinese coffee startup has Starbucks sweating

While details about the rollout are scarce, its pending launch suggests that Starbucks is acknowledging competition in China from a fast-growing rival. On July 27, in its financial results for the quarter ending on July 1, Starbucks revealed that comparable store sales in China declined 2% annually. For years,...


Amazon and other uncertainties are driving M&A

Amazon's ongoing innovation and consumers' impatience are helping drive retail investments, including strategic business deals, according to PwC Q2 Consumer Markets Deal Insights Report, which tracks merger and acquisition activities. Total deal value in the second quarter grew 14% over the previous quarter and reached $70.8 billion, a 5%...


China's Plans for Tech Homecoming Stall

BEIJING-China's ambitious plan to lure technology giants back home is languishing, with companies and regulator blaming each other and a weaker stock market. With new securities known as Chinese depositary receipts, Beijing had aimed to reverse a trend of overseas listings by marquee names-such as Alibaba Group Holding Ltd.,...


How retailers use in-home services to compete against Amazon

Retailers are betting on in-home services as a way to differentiate against e-commerce competitors. Walmart, Home Depot and the Container Store are hiring contractors to go customers' homes to perform services that include furniture assembly, appliance installation and expert advice on the organization of a customer's living space. "We...


India eyeing single regulator for e-commerce sector

MUMBAI] India is considering a single regulator and legislation to address all e-commerce-related issues in the country, in a bid to remove the legal fragmentation governing the sector, according to a draft policy document seen by Reuters. Some of the measures suggested in the Draft National Policy Framework include...


WeWork is just one facet of SoftBank's bet on real estate

The deal reportedly values the Chinese branch of the shared workspace and real estate management company at $5 billion, up from $1 billion in the round WeWork China announced. In conjunction with its China branch, with four cumulative transactions on record, WeWork is tied for first place in a...


Almost half of Americans shop online while drunk—here's how much it's costing them

A new survey finds that Americans who shop online under the influence spend over $40 each time. Gin drinkers actually spend the most, about $82 on average, while whiskey drinkers are the cheapest buzzed buyers, according to addiction treatment facility the Archstone Recovery Center. They polled over 1,000 people...


Amazon is ending online voting for its TV pilots

For the last six years, Amazon has turned over the decision to greenlight some of its original shows to its customers, putting the pilots for its shows online for a popular vote. Yesterday, Amazon says that it is ending the practice in favor of its own metrics. At its...


Amazon may have another smartphone in the works (update: no)

You might not want to treat this as definitive proof that a new phone is coming, either. As powerful as Salke is, she's an entertainment exec with little involvement in Amazon's hardware strategy. The Fire Phone's camera-based 3D effects and object detection amounted to little more than gimmicks, and...