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How to Create a Better Brand Experience: Move Beyond the Customer Journey

It used to be that brands could think and operate on a transaction-by-transaction basis. People shopped for goods and services, they bought something, and then they and that brand parted company until the customer came back to buy something else. Times certainly have changed. Businesses that want to thrive today...


4 Strategies Everyone Says Will Save Struggling Retailers — but Do They Work?

As retail continues to navigate the twists and turns of its so-called apocalypse — ushered in by the rapid rise of digital and the equally frenetic fall of stores — a bevy of tactics have been touted as the industry’s saving grace. From in-store extravaganzas to texting with would-be clients, desperate...


Retail brands spending on offering an experience

With increased competition for flagship space and the heightened perception of marketing value for such sites, retail brands are spending more on fitouts to maximise their unique presence and the consumer experience in flagship stores. If you ever needed reassurance of the relevance of bricks and mortar, look no further than...


Why Alibaba's Cloud Computing Arm Is Suddenly Focusing on the EMEA

From a slew of strategic investments to Tmall’s powering of a new megastore in Beijing, Alibaba Group is driving hard to keep its brand in the global spotlight. The China-based conglomerate’s latest effort has its sights on the EMEA. The company is rolling out a Europe, Middle East and Africa “ecosystem...


Taiwan's travel experience e-commerce platform KKday raises funding from Alibaba to expand to ...

“We think this investment shows Alibaba's confidence in the prospect of KKday's fast global expansion and its steady and creative business model,” he ......


Where Is eBay's Chief Product Officer?

Update 7/6/18: eBay has confirmed Pittman's departure. A spokesperson provided the following response to our inquiry: “RJ Pittman has decided to leave eBay. RJ has made significant contributions and has been a strong advocate for eBay since joining us in 2013. We are grateful for his leadership and contributions to...


RIL unveils e-commerce plan to take on Amazon, Flipkart

NEW DELHI: Reliance Industries (RIL) on Thursday unveiled a plan to take on Amazon and Flipkart in India’s booming e-commerce market.RIL chairman and MD Mukesh Ambani said, as the conglomerate, whose operations span from telecom to petrochemicals, makes the transition to a technology platform on the back of Jio, he...


Alibaba breathes new life into fashion retail

IN recent years, tales of a “dying retail” has populated multiple media publications. As the world becomes more digital, consumers are showing a preference to shop for fashion apparel, amongst other things, online rather than brick-and-mortar stores. While a dying retail may be slightly over-exaggerated, the magnitude of disruption over the...


China surpasses North America in attracting venture capital funding for first time as investors chase ...

China surpassed North America in attracting venture capital for the first time in the second quarter, helped by a record US$14 billion fundraising round by Alibaba Group Holding affiliate Ant Financial Services. Start-ups in China accounted for 47 per cent of the world’s VC funding in the three months ended June,...


7 Women Working On Amazon Alexa Recommend Their Favorite Skills

Mothership I Don't Have My Husband’s Last Name, But Our Son Will A boy? It never occurred to me that I’d have a boy. For nearly my entire 12-year career, as a fashion journalist and former Cosmo editor, I have...


Alibaba opens AI-powered fashion boutique

Alibaba opens AI-powered fashion boutique Alibaba has partnered with global fashion retailer Guess on a new concept store in Hong Kong to show how artificial intelligence (AI) can enhance the in-store shopping experience. The concept store is the latest example of Alibaba’s New Retail strategy, which aims to seamlessly integrate online shopping...


Walmart's Jetblack tells a lot about the future of e-commerce

Editor's note: The following is a guest post by Amir Konigsberg, co-founder and CEO of search firm Twiggle. Views are his own. Walmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting "time-strapped urban parents." Currently available by invitation only in Manhattan and Brooklyn, the...


Retail Roundup—Barnes & Noble fires CEO; Yet another list of closures for Sears

Walmart cheaper online than Target According to research conducted by Clark Howard, Walmart beats out Target for lower online prices. The data looked at 30 branded items, and the total at Walmart came to just over $588. Target's total was just over $593, a less than 1% price variance. (Star Tribune) Barnes...


Say 'Hello' To The New Titans Of Retail -- Emily Weiss And Katrina Lake

Mark June 26, 2o18 on the calendar. The retail industry may soon regard this otherwise quiet Tuesday in June as the day the first tweet in the next generation of 21st century American retailing was heard around the world. It was the day Stitch Fix founder and CEO Katrina Lake...


Retail's top 5 tech investments

One burning question from retail leaders is how to prioritize investments appropriately with maximum returns and speed. At the NRFtech conference this month, Forrester's Brendan Witcher will share the top five tech investments among retailers and discuss approaches for prioritizing technology investments with Sur La Table CEO Billy May and...


Targeting Emerging Markets, Oracle Extends Cloud-based Warehouse Management

Patrick Burnson, Executive Editor July 5, 2018 The “emerging markets” story continues to become more complex, say experts in the cloud-based warehouse management space. The global powerhouse Oracle, illustrates this by offering a new inventory system. To help managerreduce logistics costs, optimize inventory levels and improve customer service, Oracle recently announced the release...


The Semantics of Supply Chain

My 80-year-old Prussian father-in-law loves to hear stories about how supply chain impacts economics, society and the environment. As a former Morgan Stanley investment banker, he knows something about business and appreciates the complexity and power of the end-to-end supply chain. His one complaint is the name. “Supply chain”, he says,...


Interview with b8ta founder and president Phillip Raub on building the platform for the future of retail

I spoke with Phillip Raub, founder and president of b8ta, the startup that's building a platform to build modern physical retail experiences on top of. b8ta has shown that the traditional mold of what a retail experience was can be broken and re-constructed successfully, and now some of the largest...


Deliveroo opens its first shared kitchen in Paris

Food delivery startup Deliveroo opened its first shared kitchen in Paris earlier today. Deliveroo first launched this concept of shared kitchens called Deliveroo Editions in London last year. As the AFP reports, the company is starting with 12 kitchens in a warehouse in Saint-Ouen, right next to the north-western part of...


Viber Is Latest Communications App Considering Support for a Native Token

Altcoins Following the actions of competing communications apps like Telegram, Line and Kik, the latest hoping to enter the cryptosphere is Viber. The firm is considering support for a native token that will be launched by its parent company, Rakuten Coin. Also Read: Israel Tax Authority Convinces Local Exchange to Report Big...