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News

Apple Pay to become payment method on eBay

If you're already an Apple Pay convert, we have some good news for you: The mobile wallet is about to get much more useful. On Tuesday, eBay said it'll soon accept Apple Pay as payment on it vast online retail platform. Certain retailers will begin accepting Apple Pay in...


Demands For On-Label Disclosure Of Possible Supply-Chain Abuses Fail In Ninth Circuit

Instead of complaining that consumers had been misled by a food label's use of a term such as "Natural," these suits claimed harm from a company's failure to disclose possible human-rights abuses in its supply chain. Under the California Transparency in Supply Chain Act of 2010, companies such as...


Consumers expect retail staff to be trained to manage abusive situations, finds research

The poll found 45% of the customer-facing businesses which were also surveyed said that they are not actively taking any measures to protect their staff. The survey found 40% of consumers would be just as likely or even more likely to visit a store again if an incident was...


EXCLUSIVE Chrono24 says it can help watch brands control grey market bsalesb

Online trading platform Chrono24 has long been considered a root cause of global grey market watch sales, but the company's CEO says the problems can all be traced back to the Swiss watchmaking industry, and his business can actually help to control the problem. "If they want to manage...


Grubhub acquires payments and loyalty company LevelUp for $390M

Grubhub announced this morning that it's agreed to acquire LevelUp for $390 million cash. At the same time, Maloney said LevelUp can help Grubhub build a restaurant platform that goes beyond delivery, for example by managing their customer interactions across mobile and the web. Once the regulatory waiting period...


Big Four Grocers Under The Microscope: Six ways Tesco is deploying retail technology

Tesco highlighted its future direction with two particular actions mid-way through 2018, which comprised the decision to close down its Tesco Direct business and to open a cashless store that included a trial of a 'Scan and Go' type proposition. One of the more exciting areas in retail right...


Africa's fashion boutiques are going global on Instagram and WhatsApp

Instagram alone provides a potential customer base of 1 billion, with 500 million daily users. The scrolling thumbs may not be as intentional as foot traffic to a physical store, but it has brought a global reach to African fashion retailers that was unimaginable just a few years ago....


How this Founder and Former Louis Vuitton Executive is Reenvisioning Retail

Alston shared with me how she's reenvisioning retail, how she mustered up the courage to leave the corporate world, her perspective on consumerism, the challenges of getting to market fit, and more. A fellow founder asked her: how do you know when it's time to leave your job? Her...


Now for Sale: The Empty Space Inside Retailers' Packages

In the sliver of room between a new pair of shoes and the books you ordered online, retailers have found a different way to monetize the empty space in your packages. More than 25 retailers have listed slots for sale in their packages in the weeks since the website,...


The future of retail is smart stores

Shopping malls in the UAE are here to stay the future of retail in the region lies in smart stores that offer carefully curated and memorable experiences for shoppers, experts have noted. Speaking at a media roundtable on Wednesday, Mark Johnson, COO of Retailademy, said that there is a...


Celebrate a local merchant who advocates for retail

NRF's America's Retail Champions program celebrates Main Street retailers who advocate on behalf of the industry. The program offers up to 50 small US retailers a complimentary trip to Washington for the Retail Advocates Summit, where they'll be recognized at a special reception and meet with policymakers....


DC Retail Is All About Hanging Out

Retail isn't dead, but changes to major city centers like D.C.'s Chinatown reflect how businesses are shifting their focus towards becoming places where people can hang out, rather than get in and out quickly. The changes to the 8,698-square-foot store at Oxford Property Group's building reflect a larger shift...


Heineken launches ‘biggest ever’ campaign for alcohol-free beer

The campaign includes a TV advert running across cinema and digital platforms, as well as social media activations and off-trade promotions. The first of a series of three adverts launched during the World Cup semi-final between England and Croatia and will run until September this year. The brand said...


Reverse supply chain management

Consumers choose to change or upgrade their products after using them for a year and a half, even if the devices are still highly functional. A good RSCM partnership will allow the device OEM to focus on what they do best - designing innovative products and getting them out...


Chinese enterprise blockchain startup Nervos raises $28 million

Chinese enterprise blockchain startup Nervos Network has raised $28 million from Polychain Capital and Sequoia China, joined by a long list of other blockchain investment firms including Wanxiang Blockchain, FBG Capital, Blockchain Capital, and Dekrypt Capital. China's blockchain industry has been growing rapidly over the past year and investors...


Retail Excellence suspends Facebook partnership

Retail representative body Retail Excellence has suspended its partnership with Facebook after the expose of practises and content moderation on ......


Retail Is Widening, Not Shrinking

With online on one end and standard retail on the other, consumers are serving as the fulcrum. While one side dips further into digital, the other's traditional significance is losing ground. This isn't to suggest that retail is diminishing - its role is simply in a state of much-needed...


Many Retailers Still Need A "Chief Silo-busting Officer."

It's why, as one of my 7 Steps to Remarkable Retail, I encourage brands to design and execute a "Harmonized" shopping experience. Harmonized retail requires the important aspects of the customer's journey to sing beautifully together, regardless of touchpoint or channel, completely devoid of discordant notes. Unfortunately many retailers...


The False Tale of Amazon's Industry-Conquering Juggernaut

There's no industry that Amazon feels incapable of taking on - not even the Google and Facebook fief of advertising, where Amazon is already bringing in some $2 billion in revenues every quarter. It's a testament to the cultural salience of the publishing industry that the books precedent looms...


How Microsoft is helping big retailers Walmart and Kroger compete with Amazon

Some of the world's largest retailers staring down the juggernaut that is Amazon are turning to Microsoft to use its cloud services and productivity tools to compete, a trend that was on full display at the company's annual Inspire partner conference in Las Vegas this week. As Amazon continues...